Refund Policy

Welcome to RAPYD COMPANIES LLC. We strive to provide excellent service in helping you create UK companies. However, we understand that there may be occasions where you might need to request a refund. Please read our refund policy carefully to understand your rights and obligations regarding refunds.

1. General Refund Policy

1.1 Eligibility for Refund

• Refunds are available only for services that have not yet been fully processed and completed. Once a company formation process has started with the relevant authorities, refunds are not available.

1.2 Time Frame for Refund Requests

• Refund requests must be made within 14 days of the purchase date. Requests made after this period will not be eligible for a refund.

2. Specific Conditions

2.1 Non-Refundable Services

• Certain services provided by RAPYD COMPANIES LLC. are non-refundable. These include but are not limited to:

  • Company registration fees already submitted to Companies House.

  • Any additional services already rendered (e.g., registered office address, company secretarial services, etc.).

2.2 Errors on Our Part

• If there is an error on our part, such as incorrect information submitted to Companies House due to our mistake, we will correct the error at no additional cost to you. If correction is not possible, a full refund will be issued.

2.3 Customer-Initiated Errors

• If incorrect information was provided by the customer, we are not liable for any errors resulting from this. No refund will be issued in such cases, but we will assist in making the necessary corrections, subject to additional fees.

3. Process for Requesting a Refund

3.1 How to Request a Refund

• To request a refund, please contact our customer service team at [email address] or call [phone number]. Provide your order number, the date of purchase, and the reason for your refund request.

3.2 Refund Approval and Processing

• Once your refund request is received, it will be reviewed by our team. If approved, refunds will be processed within 14 business days. Refunds will be credited to the original method of payment.

4. Changes to the Refund Policy

RAPYD COMPANIES LLC. reserves the right to modify this refund policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.